Schedule
8.30h - 9.30h: Breakfast & Welcome ☕
Enjoy a delightful breakfast spread that's sure to kickstart your day with a burst of energy!
9.30h - 9.45h: Introduction
Valérie Hautcourt (ACA Group)
Welcome to ACA Team Up 2024!
To kick off the event, Valérie will give a short intro about the agenda of the day and what you can expect.
9.45h - 10.20h: Keynote talk
Innovative approaches of Jira and Confluence
Elise Stedenburg (Atlassian)
Embracing the diversity of ways of working, and ways of being is the new competitive edge. Learn how the innovative approaches of Jira and Confluence break new ground for how work gets done.
10.20h - 11.00h: Expert talk
Redesign your documentation process with Confluence Databases and Automations
Dave Mathijs (ACA Group)
Case by BekaertDeslee and ACA Group
Confluence Cloud as a product is in a very fast evolution. Learn about new features in Confluence Cloud that will revolutionize your legacy documentation processes, improve governance of knowledge bases and its usability in your service management context.
11.00h - 11.15h: Break
Take a breather, grab some coffee, and let your thoughts percolate while you recharge for the next session.
11.15h - 12.00h: Customer expert talk
Jeroen Poismans (ACA Group) & Kris Dewachter (ACA Group)
Explore Atlassian Solutions by ACA Group
Join us for an exciting and interactive event where you’ll discover the endless possibilities within Atlassian to tackle your specific challenges. Picture it as a speed dating session filled with innovative solutions!
12.00h - 13.00h: Lunch
Take a break from the event buzz and join us for a delicious lunch before we dive into the afternoon sessions.
Break-Out Sessions
13h00 - 13h30 |
|
Break-Out 1: MACHINE ROOM (Ground level) Upscale & Scriptrunner & Kolekti |
Break-Out 2: MULTIFUNK (Level 1) Resolution & Refined |
Dimitris Sylligardakis & Madeleine Vironda & Abi BrownVendors Assemble! Marvel at the superheroes of Jira, Confluence and more Join us for an action-packed session, where you"ll uncover how ScriptRunner, Kolekti, and Upscale can |
Björn Dohler & Raj SehmiEnterprise Support: Internal and External Imagine a seamless fusion of Refined and resolution, transforming enterprise service management and customer support into streamlined, user-centric experiences. Refined Sites for Jira Service Management Cloud & Refined Sites for Confluence Cloud empower companies, making it simple to navigate and personalize content on Confluence and JSM for their customers and end-users. |
13h35 - 14h05 |
|
Break-Out 3: MACHINE ROOM (Ground level) Rewind |
Break-Out 4: MULTIFUNK (Level 1) EazyBI |
Eli MitchellCloud data resilience, your competitive edge By 2028, Gartner predicts 75% of enterprises will prioritize backing up their SaaS applications as a critical requirement. Where do you stand with your SaaS data today? Join Eli Mitchell from Rewind to discuss the importance of data resilience. Gain actionable insights to protect your cloud data and fuel business continuity, speed, and innovation. |
Jānis Plūme & Marita NorveleAligning Company Reporting Across the Atlassian Ecosystem Using eazyBI The Atlassian ecosystem is rich and flexible, encompassing not only various Atlassian products but also third-party apps. This presentation will demonstrate how to use eazyBI to make reporting consistent across Atlassian, including data from Sprints, Asset management, Time tracking, and more. |
14h10 - 14h40 |
|
Break-Out 5: MACHINE ROOM (Ground level) Seibert |
Break-Out 6: MULTIFUNK (Level 1) ACA Group |
Alisa TietzAbout breaking the cycle of insanity and mastering recurring tasks in Jira Like Einstein said; Insanity is doing the same thing over and over and expecting different results. Adapting this quote to our work life means that recurring tasks done differently by different people will always produce different results. In this talk, we'll explore how diverse approaches can spark innovation, while standardized processes improve effectiveness. We'll address common issues teams encounter in Jira, such as manually creating tickets, checking labels and assignees, and ensuring accurate descriptions. By standardizing workflows with fixed formats for project creation, clear issue hierarchies, and predefined guidance for ticket creation, we can streamline Jira processes and boost productivity. |
Ruben ClausValorize your Jira data with more ease and more flexibility Jira holds a treasure of valuable data. But how can you successfully excavate it? |
14.40h - 15.00h: Break
Take a break, grab some coffee, and let your thoughts percolate while you recharge for the next session.
15.00h - 15.30h: Expert talk
Jira’s Virtual Agent Unleashed
Thijs Van Baelen (ACA Group)
Explore the capabilities of Jira Cloud’s newly integrated virtual agent and how it automates and transforms service management. This session will delve into the latest advancements, demonstrating practical use cases and a live demo. Discover how to utilize this powerful tool to enhance efficiency and support within your team.
15.30h - 16.00h: Expert talk
Actionable Agile
Kris Vandebroek (ACA Group)
Evolving Scrum Practices Through Kanban: A Fresh Lens on Agile
16.00h - 16.10h: Closing talk
Ronny Ruyters
CEO ACA Group
16.10h-..: Networking
As the sessions wind down, don't forget to network and connect with fellow attendees. We hope you enjoyed all sessions and got inspired by them!