8.30h - 9.30h: Welcome & breakfast ☕

Enjoy a delightful breakfast spread to make sure to kickstart your day with a burst of energy!

9.30h - 9.45h: Introduction

📍 SCHUUR

Dave Mathijs - Bart Vossen

Welcome to ACA Team Up 2025!

Dave Mathijs & Bart Vossen (ACA Group)

To kick off the event, Dave and Bart will give a short intro about the agenda of the day and what you can expect.

9.45h - 10.30h: Opening keynote

📍 SCHUUR

Bert Utrecht Atlassian

Team collaboration with the Atlassian Platform

Bert Utrecht (Atlassian)

Connecting technology and business teams to maximize team impact and accelerate progress.

10.30h - 11.00h: Customer case 

📍 SCHUUR

Eline VC-modified

Dropsolid launching a customized HR Service Desk with Jira Service Management

Eline Van Coillie (Dropsolid)

11.00h - 11.20h: Break 

Take a break, grab a coffee, and let your thoughts simmer while you recharge for what's next

11.20h - 12.00h: Expert talk

 

📍 SCHUUR

Katrien G

Atlassian beyond IT: Empowering business teams in service management

Katrien Gistelink (ACA Group)

12.00h - 13.00h: Lunch

Recharge with a delicious lunch before we dive into the afternoon sessions

Break-out sessions

The sessions will be happening in the rooms: Schuur and Podium

13h00 - 13h30

📍SCHUUR

Seibert

📍PODIUM

GitProtect

Kavitha Vaikunthavasan-modified

Kavitha Vaikunthavasan

5 tips to create a support portal customers and agents love using

Jira Service Management is a great tool to manage support or service requests. But out of the box it’s a bit bland. Learn 5 tips to customize your JSM portal so both your customers and support agents will love using it.

IMG_7656-modified

Khrystyna Shparyk

Business Continuity in Atlassian Cloud: Backup & Disaster Recovery Essentials

Gartner predicts that within the next three years, 75% of enterprises will prioritize backing up SaaS applications. This session covers best practices for backing up Jira and Bitbucket, ensuring compliance with regulations and Atlassian’s Shared Responsibility Model.

 

13h35 - 14h05

📍SCHUUR

Decadis

📍PODIUM

Release Management

dave wuensch-modified

Dave Wuensch

Jira data unleashed – with Smart Fields for Jira

Having the right data at your disposal is crucial for efficient ticket handling. What is accessible in an easy way is sometimes only the famous tip of the iceberg. Learn how Smart Fields for Jira can leverage the Jira experience of your users by bringing calculated live fields into your issues, gadgets and JQL searches.

FT-Test-modified

Filip Tomaszewski

Releasing Tasks: Does it work for Enterprise?

Agile and DevOps have made continuous delivery standard for engineering teams. At scale, this means releasing with built-in quality gates and compliance checks. Learn how to manage this process using Atlassian Jira and Release Hub. 

 

14h10 - 14h40

📍SCHUUR

EazyBI

📍PODIUM

ACA Group

IlzeLA-modified

Ilze Leite-Apine

Filling Communication Gaps with eazyBI Reports and Charts

Strong communication is key to successful teams. In this talk, I’ll show how eazyBI can turn Jira Service Management data into clear, reliable reports that improve collaboration - within teams, across departments, and with clients.

Dave Mathijs-modified

Dave Mathijs

Atlassian's approach on Enterprise Strategy and Planning

 

14.40h - 15.00h: Break 

Take a break, grab some coffee, and let your thoughts percolate while you recharge for the next session.

15.00h - 15.30h: Expert talk 

📍 SCHUUR

Bert Utrecht-altassian

Meet Rovo, your AI Teammate

Bert Utrecht (Atlassian)

Connecting teams with AI teammates to make faster and better business decisions.

15.30h - 16.00h: Expert talk

📍 SCHUUR

Peter-jans

Digital Transformation and Impact with Atlassian

Peter Jans (ACA Group)

16.00h - 16.45h: Closing talk 

📍 SCHUUR

Screenshot 2025-04-10 at 13.26.55-modified

5 characteristics of successful teams

Ann Wauters

Former captain of theBelgian Cats will give the closing talk.

16.45h-..: Networking 🍸

As the sessions wind down, don't forget to network and connect with fellow attendees. We hope you enjoyed all sessions and got inspired by them!