--- title: "Team Up 2025: Schedule" --- # *Schedule* [Back to the eventpage ](https://web.acagroup.be/team-up-25?hsLang=en) ## 8.30h - 9.30h: Welcome & breakfast ☕ *Enjoy a delightful breakfast spread to make sure to kickstart your day with a burst of energy!* ## 9.30h - 9.45h: Introduction ## 📍 SCHUUR ![Dave Mathijs - Bart Vossen](https://web.acagroup.be/hs-fs/hubfs/Dave%20Mathijs%20-%20Bart%20Vossen.png?width=300&height=169&name=Dave%20Mathijs%20-%20Bart%20Vossen.png "Dave Mathijs - Bart Vossen") ## **Welcome to ACA Team Up 2025!** ## *Dave Mathijs & Bart Vossen (ACA Group)* To kick off the event, Dave and Bart will give a short intro about the agenda of the day and what you can expect. ## 9.45h - 10.30h: Opening keynote ## 📍 SCHUUR ![Bert Utrecht Atlassian](https://web.acagroup.be/hs-fs/hubfs/Bert%20Utrecht-modified.png?width=120&height=120&name=Bert%20Utrecht-modified.png "Bert Utrecht Atlassian") ## *Team collaboration with the Atlassian Platform* ## *Bert Utrecht (Atlassian)* Connecting technology and business teams to maximize team impact and accelerate progress. ## 10.30h - 11.00h: Customer case  ## 📍 SCHUUR ![Eline VC-modified](https://web.acagroup.be/hs-fs/hubfs/Eline%20VC-modified.png?width=120&height=120&name=Eline%20VC-modified.png "Eline VC-modified") ## *Dropsolid launching a customized HR Service Desk with Jira Service Management* ## *Eline Van Coillie (Dropsolid)* ## 11.00h - 11.20h: Break  *Take a break, grab a coffee, and let your thoughts simmer while you recharge for what's next * ## 11.20h - 12.00h: Expert talk * * ## 📍 SCHUUR ![Katrien G](https://web.acagroup.be/hs-fs/hubfs/Katrien%20G.png?width=120&name=Katrien%20G.png "Katrien G") ## *Atlassian beyond IT: Empowering business teams in service management* ## *Katrien Gistelink (ACA Group)* ## 12.00h - 13.00h: Lunch *Recharge with a delicious lunch before we dive into the afternoon sessions* ## Break-out sessions The sessions will be happening in the rooms: *Schuur and Podium* | **13h00 - 13h30**** ** | | | --- | --- | | **📍SCHUUR** **Seibert** | **📍PODIUM** **GitProtect** | | ***![Kavitha Vaikunthavasan-modified](https://web.acagroup.be/hs-fs/hubfs/Kavitha%20Vaikunthavasan-modified.png?width=66&height=66&name=Kavitha%20Vaikunthavasan-modified.png)*** ## *Kavitha Vaikunthavasan* 5 tips to create a support portal customers and agents love using Jira Service Management is a great tool to manage support or service requests. But out of the box it’s a bit bland. Learn 5 tips to customize your JSM portal so both your customers and support agents will love using it. | ***![IMG_7656-modified](https://web.acagroup.be/hs-fs/hubfs/IMG_7656-modified.png?width=64&height=64&name=IMG_7656-modified.png)*** ## *Khrystyna Shparyk* **Business Continuity in Atlassian Cloud: Backup & Disaster Recovery Essentials ** Gartner predicts that within the next three years, 75% of enterprises will prioritize backing up SaaS applications. This session covers best practices for backing up Jira and Bitbucket, ensuring compliance with regulations and Atlassian’s Shared Responsibility Model. | | **13h35 - 14h05**** ** | | | --- | --- | | **📍SCHUUR** **Decadis** | **📍PODIUM** **Release Management** | | ***![dave wuensch-modified](https://web.acagroup.be/hs-fs/hubfs/dave%20wuensch-modified.png?width=66&height=66&name=dave%20wuensch-modified.png)*** ## *Dave Wuensch* Jira data unleashed – with Smart Fields for Jira Having the right data at your disposal is crucial for efficient ticket handling. What is accessible in an easy way is sometimes only the famous tip of the iceberg. Learn how Smart Fields for Jira can leverage the Jira experience of your users by bringing calculated live fields into your issues, gadgets and JQL searches. | ***![FT-Test-modified](https://web.acagroup.be/hs-fs/hubfs/FT-Test-modified.png?width=63&height=63&name=FT-Test-modified.png)*** ## *Filip Tomaszewski* Releasing Tasks: Does it work for Enterprise? Agile and DevOps have made continuous delivery standard for engineering teams. At scale, this means releasing with built-in quality gates and compliance checks. Learn how to manage this process using Atlassian Jira and Release Hub.  | | **14h10 - 14h40**** ** | | | --- | --- | | **📍SCHUUR** **EazyBI** | **📍PODIUM** **ACA Group** | | ***![IlzeLA-modified](https://web.acagroup.be/hs-fs/hubfs/IlzeLA-modified.png?width=69&height=69&name=IlzeLA-modified.png)*** ## Ilze Leite-Apine Filling Communication Gaps with eazyBI Reports and Charts Strong communication is key to successful teams. In this talk, I’ll show how eazyBI can turn Jira Service Management data into clear, reliable reports that improve collaboration - within teams, across departments, and with clients. | ***![Dave Mathijs-modified](https://web.acagroup.be/hs-fs/hubfs/Dave%20Mathijs-modified.png?width=69&height=69&name=Dave%20Mathijs-modified.png)*** ## Dave Mathijs Atlassian's approach on Enterprise Strategy and Planning   | ## 14.40h - 15.00h: Break  *Take a break, grab some coffee, and let your thoughts percolate while you recharge for the next session.** * ## 15.00h - 15.30h: Expert talk  ## 📍 SCHUUR ![Bert Utrecht-altassian](https://web.acagroup.be/hs-fs/hubfs/Bert%20Utrecht-modified.png?width=120&height=120&name=Bert%20Utrecht-modified.png "Bert Utrecht-altassian") ## *Meet Rovo, your AI Teammate* ## *Bert Utrecht (Atlassian)* Connecting teams with AI teammates to make faster and better business decisions. ## 15.30h - 16.00h: Expert talk ## 📍 SCHUUR ![Peter-jans](https://web.acagroup.be/hs-fs/hubfs/Peter-jans-modified.png?width=120&name=Peter-jans-modified.png "Peter-jans") ## *Digital Transformation and Impact with Atlassian* ## *Peter Jans (ACA Group)* ## 16.00h - 16.45h: Closing talk  ## 📍 SCHUUR ![Screenshot 2025-04-10 at 13.26.55-modified](https://web.acagroup.be/hs-fs/hubfs/Screenshot%202025-04-10%20at%2013.26.55-modified.png?width=120&height=120&name=Screenshot%202025-04-10%20at%2013.26.55-modified.png "Screenshot 2025-04-10 at 13.26.55-modified") ## *5 characteristics of successful teams* ## *Ann Wauters* Former captain of theBelgian Cats will give the closing talk. ## 16.45h-..: Networking 🍸 *As the sessions wind down, don't forget to network and connect with fellow attendees. We hope you enjoyed all sessions and got inspired by them! ** *